Damp or mould in my rented home — what can I do?
If your Council or Housing Association landlord has ignored damp and mould after you reported it, you can usually claim compensation and a court order forcing the repairs. Under Section 11 of the Landlord and Tenant Act 1985 the landlord must keep the structure and exterior in repair; under Section 9A of the Homes (Fitness for Human Habitation) Act 2018 the property must be fit to live in throughout the tenancy. For social-landlord tenants, Awaab's Law — enacted after the death of two-year-old Awaab Ishak in Rochdale — now sets strict investigation and remedy deadlines for damp and mould hazards. Compensation is typically calculated as a percentage of rent paid during the disrepair plus special damages for ruined belongings, increased bills, and any health effects. Most awards we see sit between £1,500 and £15,000 depending on severity and duration.
Reviewed by Sannah Khatoon — litigation & housing disrepair solicitor.
SRA #654258 · Admitted 2018 · Verify on SRA register
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What to do right now
Three things to do today
Photograph everything, with date stamps
Use your phone's camera with date-stamp on. Every affected wall, every mouldy corner, every ruined item of clothing or furniture. The strongest claims we handle are evidenced in weeks of photos, not words.
Keep the written trail
Every text, email and letter you've sent the landlord — plus their replies, or the silence that followed. If your landlord is a council or housing association, log the complaint through their formal process so there is a record of the ignored report.
Call us before the landlord's inspector arrives
A pre-inspection phone call with a specialist housing solicitor is free, and it tells us whether to arrange our own independent surveyor and what to say — or not say — on the day.
The law behind the claim
The statutes we rely on
Section 11, Landlord and Tenant Act 1985
Landlord must keep in repair the structure and exterior of the dwelling and the installations for water, gas, electricity, sanitation and heating. Damp caused by failed guttering, missing roof tiles, faulty damp-proof course or structural condensation falls squarely inside this duty.
Section 9A, Homes (Fitness for Human Habitation) Act 2018
For tenancies granted or renewed on or after 20 March 2019, the property must be fit for human habitation at the start of the tenancy and throughout. Severe damp and mould is one of the HHSRS hazards courts routinely cite in finding a property unfit under this section.
Awaab's Law — Social Housing (Regulation) Act 2023
Enacted after the death of two-year-old Awaab Ishak in Rochdale from prolonged mould exposure. It requires social landlords to investigate damp and mould within strict time limits and complete remedy works within a reasonable period. Where they do not, that failure strengthens a damages claim.
Common questions
FAQ
How much compensation can I claim for damp and mould?
What is Awaab's Law and does it apply to me?
How long do I have to bring a damp and mould claim?
Do I need to pay anything up front?
Other housing disrepair claims
If your problem is something else
Leaks and water damage
Roof leaks, burst pipes, water-damaged ceilings — compensation and repairs under Section 11.
Pests, vermin and infestation
Rats, mice, cockroaches, bedbugs — unfit for habitation claims and compensation.
Or go back to the main housing disrepair page →
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Abrahams Solicitors · SRA #809071 · https://www.abrahamssolicitors.co.uk/damp-and-mould-claim/