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Frequently Asked Questions
Plain-English answers to the questions we hear most often about immigration, housing, fees, and process.
Getting started
Is the first consultation really free?
Yes. We offer a free initial consultation in which a qualified, SRA-regulated solicitor assesses your case, explains your options honestly, and gives you a clear fee quote. There is no obligation to instruct us afterwards.
Will I speak to a real solicitor or a call centre?
You deal directly with a named, SRA-regulated solicitor who works on your file. No call centres and no junior pass-offs — you speak to the person handling your case.
Where are your offices?
We have offices in London (Suite 10, Atlas House, 1 King Street, EC2V 8AU — by appointment) and Bradford (Unit 20, Listerhills Science Park, Campus Road, BD7 1HR). We act for clients across the UK by phone and video.
Fees & funding
Are your fees fixed?
For most immigration work we agree a fixed fee in writing before any work begins. Published prices are starting points for straightforward cases and are confirmed after a free assessment; any higher fee for a complex case is agreed in advance. Home Office application fees and the Immigration Health Surcharge are separate and set by the government — check the current amounts at gov.uk.
What does “no win, no fee” mean?
For most housing disrepair and personal injury claims we can act under a Conditional Fee Agreement. You pay nothing up front, and where the claim succeeds our costs are usually recovered from the other side, typically with After the Event insurance in place. We explain any deduction from your compensation before you sign.
Could I get legal aid?
Some work — including asylum claims and certain immigration detention matters — may be covered by legal aid, subject to the means and merits tests set by the Legal Aid Agency. We can check whether you are likely to qualify; the current rules are on gov.uk.
Immigration
What income do I need for a UK spouse visa?
Appendix FM sets a minimum income requirement that can be met through employment, self-employment, certain other income, or cash savings under set rules. The threshold has changed recently, so confirm the current figure on GOV.UK (gov.uk/uk-family-visa/partner-spouse). We assess which financial category fits your situation.
How long until I can apply for settlement (ILR)?
It depends on your route — many work and family routes qualify after 5 years of continuous lawful residence, while long residence is based on a longer period. Most routes also require no more than 180 days’ absence in any rolling 12 months. Confirm the qualifying period for your route on GOV.UK.
When can I apply for British citizenship after ILR?
Most people can apply for naturalisation 12 months after being granted ILR, provided they meet the residence, good-character and other requirements; those married to a British citizen may not need to wait the extra 12 months.
Can I appeal a visa refusal?
It depends on the decision. Some refusals carry a right of appeal to the First-tier Tribunal; others only allow administrative review or a fresh application, and standard visit-visa refusals usually carry no right of appeal. Strict time limits apply, so get advice quickly after a refusal.
Housing disrepair
Can I claim against my landlord for damp and disrepair?
If your landlord has failed to deal with disrepair after being notified, you may have a claim under section 11 of the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018. Most housing disrepair claims are run on a no-win, no-fee basis; we assess each case on its facts.
Working with us
Will you tell me honestly if my case is weak?
Yes. We give honest advice and will tell you where a requirement is difficult to meet rather than taking on work that is not in your interest. Past results do not guarantee any particular outcome — every matter is decided by the Home Office or the court on its own facts.
Reviewed by Imran Shah, Immigration & Litigation Solicitor — SRA #509359, admitted 2012. These answers are general information about how we work, not legal advice on your circumstances.